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Handling of Payments

The available payment methods depend on the invoice amount and country. The following payment methods are offered for customers from Germany. For customers from other countries can be differences in the methods. The available payment methods are shown in the checkout process. In some cases the shipping costs can depend on the chosen payment method. Please chose your preferred handling of payments.

 

Sofort Banking

The payment with the Sofort Banking is free of charge and makes the payment easy and fast. A special registration is not required. The order will be directly processed if paid with Sofort Banking. For more detailed information please visit the Sofort Banking Website

 


Paypal

With the free Online-Paymentservice PayPal you are able to pay the invoice of your order quick and easy. Please notice that a PayPal-Account is required to use this payment method. At first registration it is required to register your bank account. For later orders such information are not required and you can pay your order with a few clicks. Your bank account data or credit card data will not be submitted to us.

With the payment through PayPal your order will be directly processed. For more detailed information about the usage of PayPal please visit www.paypal.de.

 

Advance Payment / Bank Transfer

For the classic payment by bank transfer you will receive the bank account data for your transfer during the checkout. As reason for payment please mention your order number and name to make sure that your payment can be correctly assigned to your order. The processing of your order will directly start after the receipt of your payment. Depending to the processing time at the bank the time of delivery can be delayed.

 

Payment with Amazon

If you are having an Amazon-Account you have the possibility to pay your order through Amazon. The payment will proceed as normal amazon orders. The processing of your order starts after the receipt of an positive amazon approval and makes a quick dispatch possible.

Cash on Delivery (this service is currently unavailable)

With cash on delivery (CoD) you are paying the order at the delivery. Please keep the total amount of your order ready, because the parcel delivery personell or forwarder will collect the amount in cash. The payment with check is impossible. For the payment of cash on delivery it is possible that charges of about EUR 2,00 arise, which are payable to the parcel delivery personell in cash, too.

 

The Invoicing

Please notice, especially for the advance payment method, that your order confirmation is equivalent to a proforma invoice. After the receipt of your payment you will receive the final invoice for your book-keeping. Herewith we avoid unnecessary expense and the creation of invoices and credit notes for unpaid orders. Orders which are unpaid for more than 14 days will be automatically canceled. Please feel free to send us your payment document by email to prevent that your order will be canceld by automation.

 

Breakdown of Payment Methods

We kindly ask you to understand that breakdowns of payment methods can occur even with planned maintenance. In case of the unavailability of your prefered payment method, we ask you to chose an alternative payment method e.g. advance payment by bank transfer. If any problems occur regarding the payment process please feel free to contact our customer service to find a solution for the problem.